ZKTEK provides all kinds of custom OEM/ODM ATM machine,interactive kiosk,information kiosk, touchscreen kiosk, touchscreen monitor, touchscreen computer, box ipc,digital sginages, pos and metal keyboard products
RMA:
RMA stands for Return Material Authorization. RMA functionality allows user to authorize return of goods delivered against a sales order. RMA also authorizes returns for replacement, as well as returns with or without credit. Returns from a customer occur for a variety of reasons including damage, shipment error, or sampling.
RMA terms:
Rework
For any workmanship part, ZKTEK will provide the opportunity to rework by ourselves, or on our behalf or by authorized third party who is willing to help on a bona fide wish base.
Repair
For the defective component, ZKTEK will provide the repair service in life long regardless of any warranty period.
Replace
If the defective unit can be fixed simply by replacing the defective ones, ZKTEK will provide the replacement if the replacement is available with reasonable conditions.
ZKTEK is a global provider of self-service kiosks, touch screen monitors, and cash recycler ATMs. With over 15 years of experience in the industry, we have established ourselves as a trusted partner for businesses looking to enhance their customer experience and streamline their operations. Our products are designed to meet the needs of a wide range of industries, including retail, hospitality, healthcare, and banking. We are committed to providing our customers with high-quality products and exceptional service, and we look forward to helping you find the perfect solution for your business.